All team members have been trained on new COVID19 health and safety protocols. They are required to pass a pre-screening process before each shift, wear a facemask, and sanitize their hands often, specifically before and after each interaction with guests, after breaks, and prior to entering or exiting the gaming floor. Workstations have been situated to allow for two meters of physical distancing.
Each person will be pre-screened before entering any SIGA casino and, if someone is exhibiting signs of COVID-19, they will be asked the pre-screening questions again, specifically if they have had any reason to come into contact with someone with COVID-19. If SIGA management determines there’s any additional risk we will ask the guest to leave and encourage them to call Healthline 811.
Families and friends within an extended household contact group can be closer than two meters if they are not high-risk according to the Government of Saskatchewan guidelines. If it is assumed that two people who are sitting together do not fit this description, we will ask them to keep two meters of physical distance and ensure they are wearing a mask.
We have implemented contact tracing for guests, and have tracing measures in place through employee time clocks to support rapid identification of anyone they may have been in contact with. Our team members are trained on what to do should there be a probable or confirmed case of COVID-19, and we will work with the Saskatchewan Health Authority to respond quickly and appropriately.
At this time, we are able to offer our members free rewards and promotions that do no require large crowds, line-ups, close contact, or increased touchpoints. For more information, please click on the “Promotions’ tab of your favourite SIGA Casino’s website.
In order to prevent line-ups and reduce touchpoints with SIGA team members, we are limited in the amount of offers we can send to members. As safety precautions are lifted, we will be able to increase the number of offers to members. If you wish to receive information and future rewards from SIGA Casinos, update your member account with a valid email address today.
During the time of our casino closure, your Club account points did not expire. To view your points balance and redeem them for cash, simply insert your Club card into any slot machine and follow the prompts. If you require assistance, please ask any SIGA team member.
All guests will be required to register at a kiosk upon entering the casino. The purpose is to assist with contact tracing in the event of potential exposure of COVID-19. Guests have four options:
If you are an existing Players Club Member, simply swipe your Club card at the kiosk
You can become a new member for free, plus receive $10 in free play. Show ID, then swipe your new Club card at the kiosk
If you do not wish to become a member, you can opt for an AccessCard. Show ID and we will collect your first name, last name, and phone number. Then, swipe your new card at the kiosk. Your card will not work in slot machines and you will not receive points or Club benefits
Show ID and we will record your first name, last name, phone number, and time of entry/exit
Due to safety recommendations with touchpoints, close-contact, and large gatherings, casino promotions, entertainment, and events are temporarily postponed. We hope to provide safe alternatives for our members in the near future and we look forward to once-again providing our guests with exciting events once it is safe to do so.
If you have purchased tickets to a SIGA show that has been postponed, your tickets will be valid for the future rescheduled date. These dates will be rebooked once the Saskatchewan Government and Health Authority has deemed it safe to hold large indoor gatherings. If you would like a ticket refund, your options include:
If you purchased your tickets by credit card online or in-person, please call or visit the Box Office for a refund
If you purchased your tickets by debit card or cash, please visit the Box Office for a refund
A reduced selection of slot machines are available for play. Physical layouts have been arranged to support two-meter physical distancing. Families and friends within an extended household contact group can be closer than two meters if they are not high-risk according to the Government of Saskatchewan guidelines. Guests not within this description are asked to maintain two meters of physical distance while playing.